Activate Your LiveOps Strategy with Real-Time Intelligence Platform
Go Beyond Observation. Orchestrate Dynamic User Experiences Instantly.
Make LiveOps a Strategic Advantage
Static content and delayed reactions won’t cut it anymore. LiveOps, including real-time content updates, community engagement, and adaptive user experiences, is now the competitive edge.
PubNub Illuminate Your Real-Time LiveOps Cloud Solution
Power sophisticated LiveOps strategies without burdening your development teams. Illuminate ingests event streams from any source – your game client, streaming platform, backend services, CRM, or analytics tools – detects critical patterns and behaviors as they happen, and triggers decision to action in milliseconds.
Don’t just observe your users, orchestrate their experience.
Transform LiveOps Goals into Real-Time Actions
Illuminate platfrom makes strategic LiveOps executable instantly
Gaming
LiveOps Goal
Goal
Boost retention
Illuminate in Action
Action
Detect churn indicators (e.g., decreasing playtime, negative sentiment)
Trigger targeted retention offers or bonus content
Impact
Reduce churn, increase LTV
Goal
Optimize game balance
Action
Monitor weapon usage, win rates, difficulty spikes in real time
Trigger A/B tests for tuning parameters instantly
Impact
Improve player satisfaction
Goal
Personalize Gameplay & Offers
Action
Detect specific player achievements or behaviors
Trigger personalized in-game events, challenges, or item shop offers
Impact
Increase engagement & revenue
Goal
Enhance Community Health
Action
Identify toxic chat patterns or griefing behavior
Auto-mute offenders, flag for moderator review, trigger warnings
Impact
Improve player environment
Sports, Media and Entertainment
LiveOps Goal
Goal
Maximize Live Engagement
Illuminate in Action
Action
Detect key moments (e.g., score, highlight play)
Trigger interactive polls, trivia, live reactions, or contextual overlays
Impact
Increase viewer participation
Goal
Protect Experience Quality
Action
Monitor stream quality metrics (QoS) or sentiment
Trigger automated alerts or adjustments; Flag disruptive chat
Auto-moderate
Impact
Maintain viewer satisfaction
Goal
Drive In-Event Monetization
Action
Identify high-engagement cohorts or behaviors
Trigger targeted ads, special offers, or subscription prompts in real-time
Impact
Increase conversion & ARPU
Goal
Personalize Content Delivery
Action
Detect viewer preferences or location
Trigger dynamic content recommendations, geo-targeted activations, or relevant sponsor messages
Impact
Enhance relevance & value
Unify Your Data, Not Your Architecture
Leverage the data you already have. Illuminate ingests real-time data via PubNub SDKs, API publishes, or simple webhooks—no complex ETL or infrastructure overhaul required. Just point your real-time signals at Illuminate and start building intelligence.
Connect Anything
Integrate game engines (Unity, Unreal), streaming protocols (RTMP, HLS metadata), analytics platforms, backend services, databases, third-party APIs.
Flexible Ingestion
Stream data via PubNub channels, Kafka (using PubNub’s Kafka sink connector), or webhook-triggered publishing—optimized for cloud infrastructure and real-time delivery performance.
Built for Scale, Trusted Globally
LiveOps demands performance. Illuminate runs on PubNub’s battle-tested, globally distributed edge messaging network, ensuring:
Sub-100ms Latency
Detect events and trigger actions worldwide instantly.
Massive Concurrency
Reliably handle millions of concurrent users and devices.
Unmatched Reliability
99.999% SLA guarantees uptime for mission-critical operations
Secure & Compliant
Built with enterprise-grade security and compliance
SOC 2 Type II
How Illuminate LiveOps Stands Apart
While other platforms offer data streaming or basic analytics, PubNub Illuminate provides full-cycle real-time intelligence: observability, decisioning, and action, underpinned by global infrastructure and backed by industry-leading uptime.